|
|
|
When
will my order arrive?
What if my order includes items with different
availabilities?
Does choosing Next Day Air mean my order
will arrive tomorrow?
When
will my order arrive?
How long it takes your order to arrive depends on two things:
1) Availability -- is the item currently "in stock", and
2) Shipping -- the method you choose.
It works like this: Availability + Shipping Time = Delivery
Time
The availability of an item is displayed above the "Add to Cart"
button next to each product's description.
NOTE:
a) Business days are Monday-Friday, excluding holidays.
b)
Your order will be shipped the same day, if your order was
submitted before 3:00 PM eastern standard
time
(11:00
AM for electronic translators).
If it was submitted after that time,
then add an additional day
to the delivery time.
For example:
If you order a language course that's "In Stock" and you
choose 2-Day Air shipping, it should take about this long to arrive:
0 business days to process the order
+ 2 business days for 2-Day Air shipping (if
submitted before 3:00 PM EST)
= 2 business days to arrive
Or,
if you order a dictionary designated "Usually ships within 2- 3 days"
and you choose USA-Ground shipping, it should take about this long to
arrive:
2-3 business days to process the order
+ 3-7 business days for Ground shipping
= 5-10 business days to arrive
What
if my order includes items with different availabilities?
You should use the longest availability time in your order. That's
because multiple-item orders are held for shipment until all items become
available.
Or if the items are shipped from different warehouses, you may recieve
one item first, then another, according to their designated availability.
Does
choosing Next Day Air mean my order will arrive tomorrow?
If your selected item(s) is designated as "In Stock", and if
you submit your order before
3:00 PM eastern standard time
(11:00
AM for electronic translators),
and tomorrow is a business day (Monday-Friday, excluding
holidays)
. . . then you should receive your order the next day.
If your order of "In Stock" items was submitted after that time,
it will be shipped the next business day, and you will receive it the
following business day.
If the item you order is designated as "Usually ships in 2-3 days". Then
in 2-3 business days it will be shipped Next Day Air, and you will receive
it the following business day.
If you have any additional questions about delivery times, or rush shipments,
call our customer service department
Toll-Free at 1-877--771-6936
(for calls outside the USA call 801-571-0793)
|
